Research (Users)
UX Design: we research anything required to understand all our stakeholders as well as topics and information that affect them and staying up to date with current user behaviour trends.
Purpose
The purpose of research in User Experience Design is to:
Research the partner and their industry and gain further understanding of the proverbial playing field they operate within
To build some knowledge to be able to ask users and partners contextual questions in the early needs assessment and brief development phases of the project
If no real world users are available yet this research informs our user personas
To collect precedent about what comparative resources exist out there to analyse their successes and pitfalls as learnings
Continually keep up with ever changing user behaviour trends
Methodology
This will generally be secondary research that uses information someone else has put together. Secondary research can be information from data resources, books, articles, or journals and is usually done in the early stages before primary research (engagements and interviews).
What We Need To Do This
Access and links to review initial communications from the potential partner (assuming that they have reached out to us)
Time to research the potential partner, users, topic and the task they are requesting of us
Outputs
Research Analysis Documents
ADH Vaccine Tracker doc with resources, methodology, precedent & notes
(3 Days: Prep & Execute)
User Centric Research & Context Building
Metro Monitor context matrix with user assumptions & precedent
(2 Days: Prep & Execute)
Contextual Service Offering
Dexter White Label user-specific options pamphlet
(2 Days: Prep & Execute)
Product Proposal
TIPS Product proposal
(3 Days: Prep & Execute)
Research Question Set for Needs Assessment
Community Issues Reporting research results
(2 Days: Prep)
Toolkits
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